Shipping & Returns


Shipping Policy

Most stock items will be shipped within 24-48 hours. Note that custom items take longer. Please allow up to 2 weeks for processing/shipping.

Return Policy

Stock or standard cases may be returned for refund or replacement within 30 days of purchase. Shipping and handling charges are non-refundable. Custom cases are built specifically on a per customer basis and are not refundable unless the case is found to be defective. Custom Case Designs reserves the discretionary right to refund or replace defective cases.

Merchandise damaged in shipping must be reported within 10 days of delivery to receive credit from the shipping company.

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